Meanwhile, Hulu subscribers were dealing with their own setbacks, and during a particularly hectic point in the game. It was around 10:00 p.m. ET, just as quarterback Tom Brady was trying to rally the New England Patriots to a late-game comeback, when many customers experienced the video and audio completely dropping out. It appears the problem may not have been uniform across all locations, as not everyone experienced it. And not everyone got the same kind of error messages, with some getting notified that rights restrictions were stopping the footage from airing, according to Deadline. Not long after the outage happened, Hulu took to social media to acknowledge the issue, and later apologized for it.